SUPPORT RESOURCES
Termatrac Support Resources
At Termatrac, we are committed to providing exceptional support to ensure you get the most out of our technology. Our Support Resources include comprehensive user guides, troubleshooting tips, software updates, FAQs, and expert assistance to help you with any queries.
How to Connect Your iTraker Thermal Imaging Camera to an iOS Device
Follow these steps to successfully connect your iTraker Thermal Imaging Camera to your iPhone.
Step 1:
Turn on the iTraker Pro and connect it to the Pro App (Beta).
Step 2:
Unplug and then plug in the Lightning cable, then tap the “Thermal Camera” icon in the app.
Important Notes:
- If you unplug the cable while using the thermal camera, you must restart the app, turn off the iTraker, and repeat Steps 1 & 2 to reconnect.
- Ensure your iPhone is updated to the latest iOS version for the best connectivity.
- Keep your iTraker fully charged to maintain a stable connection with the thermal imaging camera.
Get the iTraker App (Beta Version)
– Exclusive for iTraker Pro Users!
Follow these steps to download:
Install Test Flight from the App Store.
can the QR Code to download iTraker BETA.
Important:
If you already have iTraker from the App Store, delete it before installing the Beta version.
Enjoy your iTraker experience!
Latest Update on the iTraker Android App
Maximize Your Thermal Imaging Camera’s Performance!
Enhance your experience with the latest iTraker update, designed to deliver precise readings and seamless connectivity for high-end Android users.
Key Enhancements:
Accurate Data: Enjoy improved precision for relative moisture and temperature sensors.
Thermal Upload: Easily upload thermal camera images to individual job records.
Enhanced Connectivity: Users with premium Android devices (Samsung S Series, Galaxy Note, etc.) can now experience a more stable and reliable connection to the thermal camera.
Optimize Your iTraker Performance – Follow These Steps:
Fully Charge Your iTraker:
- Charge the iTraker until the green light appears on the power button.
- Check the battery level via the iTraker App.
- Track battery status within the app.
- If the battery drops to 25%, some high-end Android devices may experience thermal camera disruptions.
- Recharge your iTraker to 100% to maintain optimal performance.
By following these steps, you’ll ensure a seamless connection between your Thermal Imaging Camera and the iTraker App, unlocking the full potential of your iTraker PRO.
Update your iTraker app now for the best experience!
Need Help?
Access our support center for instant solutions or contact our dedicated team for personalized assistance.
